All online Smoothie Membership packages are non-refundable. No refunds will be payable under any circumstances.

If you wish to purchase a Smoothie Membership package, you must be in possession of a working holiday visa or other settlement visa, or hold a valid passport to live and work in the UK. There must be 3 months or more remaining on the visa.

You should ensure that you have sufficient funds to support yourself whilst travelling to the UK and to maintain yourself during the initial period of your stay in the UK. Smooth Landings works with a reputable high street bank and is bound by their compliance laws when assisting in opening a bank account. Account opening procedures can change without notice and as such documentation requested to assist with the opening of an account is at the discretion of the bank.

The bank lays down the terms of the bank account and any charges are those levied by the bank and not Smooth Landings.

The Membership package must be collected by the Smoothie in person at our Canada Water premises in London. Smoothies will be required to produce their passport and purchase voucher before taking receipt of the Smoothie membership.

Smoothies applying and purchasing membership in Australia and New Zealand will be charged in Australian Dollars. The online purchase applies a card fee for purchases made online via a debit or credit card. We cannot receive purchases in rand online. Customers purchasing in Rand will be contacted separately to make payment arrangements. Customers requiring alternative payment arrangements can do so by calling our Australia office.

All suppliers are subject to change. Smooth Landings will make every effort to notify Smoothies of these changes.

Upon submitting your online booking form, you acknowledge that you have read and understood these Terms and Conditions.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Smooth Landings's relationship with you in relation to this website.

The term "Smooth Landings" or "us" or "we" refers to the owner of the website whose registered office is Smooth Landings Limited, Viking House, St Paul's Square, Ramsey, Isle of Man IM8 1GB. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Smooth Landings's prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.